FAQ

Can you help me to understand the National Disability Insurance Scheme (NDIS)?

Yes, we are here to answer all your NDIS questions and to help you get the best possible package of care so you can reach your goals.

Can you help me to care for my elderly parents?

Absolutely we are here to help you be the best carer you can be, and we can tailor a range of support services for older people in your care.

Is ALO open 7 days a week?

Our main offices and our ALO Hub (activities room) are open Monday to Friday 9am – 5pm, but our support services for people with a disability and older persons are tailored to meet our clients’ specific needs, even outside office hours.

How do I access support?

Call us today on 6338 2345. We will listen to your unique needs and if our services can meet your support needs then we will work with you to ensure  you receive the care you need to live as independently as you choose. If your level of care,  or the nature of your need, is beyond our services we will connect you with services that might be better suited to your circumstances.